Putting Patients At The Center Of Care

By Ryan Schuster

The medical home model of care has been gaining steam in recent years for the promise it has shown in improving care coordination, bringing patients closer to their doctors and helping to improve the treatment of chronic conditions.

Dr. Allan Korn, the chief medical officer and senior vice president for clinical affairs for the Blue Cross and Blue Shield Association, said recently that the patient-centered medical home model has the ability to transform the nation’s health care system. “There’s no question that the medical home is working,” Korn said this week after appearing in a health care panel discussion in Texas.

Blue Cross Blue Shield of North Dakota’s statewide MediQHome medical home program has also drawn praise from national health care experts for its efforts to put patients at the center of care. MediQHome allows doctors to serve as a medical home for patients with chronic conditions such as diabetes or high blood pressure — using a technology platform to help their doctor coordinate tests, appointments with specialists and procedures, ensuring they receive needed screenings and the right care at the right time.

National health care expert Dr. Paul Grundy talked about how MediQHome could be a model for the rest of the nation during an appearance in Fargo last month for an awards event honoring the state’s medical facilities for their innovation use of the program. See what Grundy had to say in this YouTube video and tell us what you think.

Ryan Schuster is an editor in the Communications department at Blue Cross Blue Shield of North Dakota.