One of the most common questions we get from members is how they can update their address with us.
Current Blue Cross Blue Shield of North Dakota members can update their address when it changes on our website at www.BCBSND.com. Members first need to register before visiting the secure online portal at www.BCBSND.com/manage-my-benefits to enter their updated address.
If you haven’t set up an online account with us yet, you can also call the phone number on the back of your ID card and one of our customer service representatives can update your address in our system.
This short video explains how members can update their address with us.
Some companies that offer our insurance ask that their employees update their address through their human resources department. If your address has changed, you might also want to make sure you have updated your address with the U.S. Postal Service, so you continue getting mail from us.
Ryan Schuster is an editor in the Communications department at Blue Cross Blue Shield of North Dakota.