BCBSND Honored For Improved Communication, Collaboration With North Dakotans

We are constantly looking for ways to improve communication with our members, provide better customer service and help explain the complexities of health care and health insurance. As a nonprofit that is governed by a member-elected board of directors, serving our members is at the heart of everything we do every day. That’s why we…
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Our Customer Service Scores Lead Nation’s Blue Cross/Blue Shield Plans

As a member-owned, nonprofit company, our focus revolves around serving our members and providing the best possible customer service to members, employers and health care facilities in North Dakota. So it was no surprise that Blue Cross Blue Shield of North Dakota ranked first among all of the nation’s Blue Cross and Blue Shield insurance…
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Accreditation Shows Devotion To Members

Blue Cross Blue Shield of North Dakota is dedicated to delivering affordable solutions to improve the care and health of its members and all North Dakotans. As a nonprofit directed by a board of directors that is elected by members, our main focus has always been on how best to serve our members. We take…
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A Look At How Your Premium Dollars Are Spent

We often receive questions from members about how their insurance premiums are used. Here is an explanation. Members pay us premiums in exchange for receiving health insurance coverage. If you receive insurance through your employer, your premium may be deducted from your paycheck or direct deposit. Breakdown In 2013, 92.7 percent of member premiums (or…
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Why You Can’t Wait Until You Get Sick To Get Health Insurance

            Health insurance works by having members pay a monthly premium that goes into a pool. When a member gets sick, they dip into the pool’s shared resources to help pay for their medical care. This helps keep out-of-pocket costs down for members. That’s why you can’t just wait until…
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